Patti Lael

Patti Lael is a Clinical Education Specialist for SONIFI Health. Patti has a wealth of on-floor knowledge as well as patient advocacy experience and creative strategies for maximizing reimbursements. She has a Bachelors of Science in Nursing (BSN), Registered Nurse (RN), CCRN-K Certified – Acute/Critical Care Knowledge Professional, and Certified Patient Experience Professional (CPXP).

Recent Posts

Leveraging ICD-10 Codes Can Improve Patient Education

August 29, 2019
What are ICD-10 codes? ICD-10 (International Classification of Diseases, Tenth Revision) is the system used by physicians and healthcare providers to classify and code all diagnoses, symptoms and procedures recorded with acute and ambulatory care in the United States. The system was designed and updated by Center for Medicare and Medicaid [...]

The Struggles for Patients to Complete Their Education

March 14, 2019
Not fully completing patient education reduces patients’ understanding of their disease process, procedures or what is expected of them to participate in their care. The repercussions of patients not understanding their health and healthcare needs can be costly and devasting. Patients can see rapid declines in health from not understanding [...]

Patient Privacy and SONIFI Health

January 10, 2019
Privacy is something we all worry about in our lives. We worry about our bank accounts, credit cards, health information and many more areas where our personal information is being shared. Most of us believe that our health information is private and should be protected. Patients and providers alike worry about personal health data. SONIFI [...]

Using Dashboards: How Real Time Data Informs Clinical Care

August 22, 2018
Clinical dashboards use patient data to give staff a snapshot look at how a patient is doing and what might be needed next in someone’s care. These real-time tools make it easier to monitor patients, prioritize care and manage engagement materials. Leadership reporting tools can also unify and track processes to help drive a hospital toward [...]

Hospital Whiteboards: Past, Present and Future

April 26, 2018
Whiteboards have been a part of the communication process in hospitals for over thirty years. I personally have used whiteboards for most of my nursing career and have found it to be an effective communication tool. Although originally used as a communication tool between staff, the whiteboard has transformed into a valuable resource for [...]

Improved Discharge Planning and Checklists with SONIFI Health

March 15, 2018
Discharge planning begins the day a patient is admitted to a hospital. The process includes all those involved in the patient’s care – nurses, social workers, care managers, family and the patient (National Center On Caregiving, 2016). The discharge checklist is a comprehensive list of the patients’ needs to transition to the next level of [...]