Meet Kelly Boyd, our Senior Vice President of Healthcare Operations. As a long-standing employee, she oversees technical operations, project management, clinical operations, account management, technology and integrations and content management.[...]
The Beryl Institute defines patient experience as “the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care.” Technology isn’t always the first thing associated with positive patient experience, but wires and circuits can connect more than devices—they can connect people.[...]
For many health systems, implementing an EHR was a monumental task exhausting to both human and financial resources. Most facilities have now succeeded at creating a functional EHR—yet based on the effort expended to implement it and the potential of leveraging the data it contains, the value of the EHR is largely unrealized and now mature [...]
Being admitted to the hospital can be a very overwhelming experience. In fact, the whole inpatient experience can be scary. Having to be away from your family and friends can leave you feeling lonely, anxious or just plain bored. An interactive patient engagement solution can assist patients with their concerns.[...]
Not fully completing patient education reduces patients’ understanding of their disease process, procedures or what is expected of them to participate in their care. The repercussions of patients not understanding their health and healthcare needs can be costly and devasting. Patients can see rapid declines in health from not understanding [...]
As a nurse, I have often asked myself, “what can I do to make my patients’ stay more comfortable?” This becomes even more important for those experiencing a long hospital stay.[...]
Meet Andy Anderson, our Director of Product Management. He leads product strategy and development by leveraging new technology for the healthcare setting. [...]